U leert de performance van een bedrijf te monitoren en te managen. Samen met het management van de businessprocessen moeten de Key Performance Indicatoren van de onderneming worden bepaald en worden geïmplementeerd. Deze master class business intelligence is praktijkgericht. Centraal staat het effectief gebruik en de organisatorische inbedding van technologische instrumenten ter ondersteuning van de strategische doelstellingen van de organisatie.
Deze competentiegerichte masterclass wordt gegeven door Daan van Beek in samenwerking met de Hogeschool Utrecht en maakt onderdeel uit van de Master of Informatics. Een deel van het cursusmateriaal is in het Engels.
Outline Masterclass
| Wk | Date | Topic | Description |
| 07 | 12-feb | Introduction BIM | present an overview of business intelligence management, the relationship of it with other (management) disciplines, a model of the intelligent organization and the most important business and IT advantages of it. |
| 08 | 19-feb | The model of the intelligent organization | explanation of the terms sensitivity, capacity and adaptability, the impact of BI on the structure of the organization, the management, leadership, business processes and partners. |
| 09 | 26-feb | Holidays |
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| 10 | 04-mrt | How to define key performance indicators | four methods (business intelligence strategy driven, business process driven, data driven and market-driven), critical success factors and business processes, steering models like Balanced Scorecards, define dimensions along performance indicators can be displayed, requirements regarding performance information like ‘one version of the truth’. |
| 11 | 11-mrt | Processing data into actionable information and knowledge | 15 steps from data to the application of information and knowledge, the most common biases human beings caught into when consuming information, data visualization, the 8 processors of the organization and the 4 types of users. |
| 12 | 18-mrt | How to act intelligently upon information and knowledge | how to respond and adapt faster to change, the need for change, the generic function of the enterprise, varying on products/markets combinations following the model of Ansoff, fragmented business processes (Micheal Hammer), louse coupling and maximum cohesion, social infrastructures. |
| 13 | 25-mrt | The architecture of the intelligent organization, data warehouses and data marts | the beating heart of the intelligent organization, the primary goals of data warehouses, data structures, granularity of the data, dimensional modeling, ETL processes, ‘sleeping data’ and meta data. Also Enterprise Portals, Enterprise Application Integration and workflow management are taken into acccount. |
| 14 | 01-apr | Business Intelligence Tools and Applications | An overview of the most important BI tools and applications is given. |
| 15 | 08-apr | Business Intelligence Projects | Two different methodologies (waterfall, iterative), awareness, business cases, project plan, architecture design, gathering information demands and requirements (discover and define the key performance indicators), functional design, tool selection, technical design, build, test, implementation and evaluation. Most common risks of BI projects and BI competencies. How to setup and maintain a BI strategy, using a ‘roadmap’ and ‘compass’. |
| 16 | 15-apr | Exam |
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| 17 | 22-apr | Essay |
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